My last review got taken down as it was labelled as defamatory or fakehow am I meant to leave a review that says OTHERWISE when my item was ordered 6 months ago and I still dont have it? I order a jacket last in October 2021. Ordered jackets last year, did not deliver, asked for a refund in February and received an email saying my order has been cancelled but still have not received a refund. Dear trust pilot I have given you a screenshot of receipt from Bank of the money paid to ultamodan and costs incurred for court. Here are 8 tips for writing great reviews. We'd be honored if you could share with us your issue and order details at heretohelp@ultamodan.com and we'll be more than happy to assist in following up and resolving your issue.Kind regards,Customer Service Team.Ultamodan. Does Ultamodan handle deliveries for every country? Do not shop here!!! 20 - 25 Days. Complaints regarding incompetence in refunds and orders coming in longer than anticipated time to not getting at all delivered are the most popular type of negative reviews shared. WARNING Do not buy anything from this company. Please do not buy from them. We would like to try to offer a solution and have sent you a request for your order details. Do not use this company! Hi PhoebeThanks for your feedback. Elevate your style while enjoying irresistible savings, valid for a limited time only! Will definately be shopping here again! My emails chasing were ignored, but then I started getting harsher with my email wording & asking for a refund, so did get some responses promising a refund, but this has never been received, & it's been over a year now..This is clearly a SCAM run by thieving criminals - this website should be taken down IMMEDIATELY. My order (16483) that I placed on 9th march still hasn't arrived wouldn't advise anyone to buy anything off this company.I have emailed them several times and the response I get back is someone will e mail you back in a few days time and I'm still waiting .so beware they take your money but you dont get your order . 7 - 14 Days . I am trying desperately to get hold of Ultramodan, but they send automated messages, re-directing you back to the very problem you need help with, which is that the delivery is apparently held up. Asked for a refund and it is now June 2022 and still waiting. 4 reviews. Hi Jen,Thank you for leaving this review. In this post, well show you a simple process to get any item from Ultamodan or any other USA/UK store shipped to your location, in any country worldwide. Reviews of all online stores in the US. Waited and waited and no item delivered. Their customer service is really bad and their sizing is really bad too. Brought clothes in 2021 and still have not received clothes or refund despite 12 emails . Anyone can write a Trustpilot review. Please contact our customer care team by clicking here. If Ultamodan doesnt ship to your country, then you need to ship your items to a US/UK package forwarder wholl then ship your package to your international location. They should be arrested, closed down jailed and disgraced. If your item does not arrive within 20 days of shipment, please contact us. Country/Region Shipping Method Costs Shipping time Australia STANDARD SHIPPING FREE 10 - 15 Days Australia EXPRESS SHIPPING $79.99 AUD 5 - 10 Days USA STANDARD SHIPPING FREE 10 - 15 Days USA EXPRESS SHIPPING $79.99 AUD 5 - 10 Days Canada STANDARD SHIPPING FREE 10 - 15 Days Canada EXPRESS SHIPPING $79.99 AUD 5 - 10 Days Ultamodan Reviews - 15 Reviews of Ultamodan.com | Sitejabber No phone number or text message help. We will look forward to hearing from you.Kind regardsErikaUltamodan. Suggested companies are based on peoples browsing tendencies. Only then did a get a long apologetic email full of excuses. I reached out to ultamodan regarding the shipping and received a prompt response from them regarding shipping delays. My order was supposed to arrive in 10-15 days. That didn't happen. It goes against our guidelines to offer incentives for reviews. GB. We would like to try to offer a solution and have sent you a request for your order details so that we can try to find your return. Ultamodan. BE TRANSPARENT!COMMUNICATE with customers. After constantly chasing more they said they couldn't refund and the payment system had changed and that I needed to go to the bank and do a charge back but I couldn't as it had been over 90 days. The free returns label expires after 7 days, but youre lucky if you get an email reply in that time! Keep emailing with no response or a promise to get back to me with refund.DO NOT BUY ANYTHING FROM THIS WEBSITE - FRAUDULANT!!! NEW ZEALAND. Do not order from them, a complete scam!!! Same experiences from other people! Get In Touch. If I could give this website no stars I would. Why are they not shut down yet? We have already forwarded your complaint to our accounts team regarding the delay in the processing of your refund.We will update you with the refund notification once the order is refunded. THIS IS A SCAM!! Unlock an exclusive 10% OFF discount on your favorite Global glam pieces with the code LOVE10. I was told it delayed. I ordered express and recieved my coat (daughters christmas present!) Practically theft - avoid this site at all costs. We are working on improving our turn around time for delivery and hope to see you back again one day soon. All customers will receive their orders through our Australian courier partners, eliminating the need to handle any customs affairs. Also, if you have any issues placing your Ultamodan order, MyUSs concierge service can place the order for you. Terrible. Emailed and asked where it was and was told they couldn't send the item, so I asked for a refund. Do not use this company! An account must first be created on Ultamodan with shipping details imputed to be able to continue to check out. Shipping times are estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes. Date of experience: 29 January 2023. Complete scammers. Wrote a review on here and they asked for my details and said they would tell me where my order was, this was over a week ago!! It goes against our guidelines to offer incentives for reviews. Do not trust the positive reviews on here - theyre from bots - theyre not even real people. Nothing. With an interface claimed to provide ease for every customer, the front page has a variety of beachwear on display, with the option to access more options by simply scrolling down the site. I want my money back!! Failed to deliver the original order over nine months ago. COMPANY OPERATED BY THIEVING LYING STEALING CRIMINALS..Ordered 2 heated gilets in January 2022, one as a present for my Mum (my Dad had not long passed away, & she was feeling really low). This could range from 2 days to a couple of weeks. Exchanged emails with three customer service representatives which was not helpful. Reviews by clients who already had experience with one or more energy suppliers. I have sent you an email in regard to your current order status. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. They basically told me they can't refund me and I need to dispute it through my bank however its too late to do that so I now have Trading Standards involved. Regrettably, next day delivery is currently not available. We will look forward to hearing from you.Kind regardsErikaUltamodan. Hasnt shipped, no response from customer service. So I queried and queried but the customer service was very suspicious too in their talking. Obviously I asked for a refund over and over but no response. Ultamodan International Shipping in 2021 (Buy From The US/UK Store)
