Click here to get notifications about new complaints of IberoStar. View all caribbeangal6 Toronto, Canada 31 75 IBEROSTAR THE CLUB Review of Iberostar Grand Paraiso Reviewed August 31, 2021 Hard to travel elsewhere as I am SO spoiled by the CLUB membership. Attend Broadway shows in the Theater District or concerts at Madison Square Garden just steps away. Claim your profile to access Trustpilots free business tools and connect with customers. Fine, nothing to complain. Reviews are most valuable when they are original and unbiased. What is the address for headquarters for Iberostar there has to be someone above her! We have been given three hugely different prices for the same room on the same dates. We were staying at the hotel Iberostar Nadia and Iva who work on reception are disgusting their attitudes whilst asking for help was atrocious do not recommend thi Hello, The number of extra beds and cribs allowed depends on the option you choose. Vacation Club - IBEROSTAR Group Offering guests a wide variety of wellness-focused options including an onsite state-of-the art fitness center, in-room training programs, and plenty of tasty but healthy food options at EVEN Kitchen & Bar. You can get 10% off the total cost of your booking. Only a customer who booked through Booking.com and stayed at a specific property can write a review. Complaints Iberostar The Club Vacation Certificates and Vouchers View Business profile Need to file a complaint? Reserve your stay with Iberostar Hotels &Resorts. Additionally, you can keep focus on energy, health and wellness in our state-of-the-art gym or with our in-room fitness equipment, followed by a refreshing shower in our spa-inspired bathrooms. All come with a flat-screen TV and mini-bar. Iberostar The Club - Apps on Google Play I was promised up to 50% off room rates even though the contract stated that 25% was the minimum. I have to start by saying my husband and I love the Iberostar Playa Pariso. The clinic carried out the necessary x rays, followed by a consultation where treatment was administered. When I finally talked to a manager, Ephraim Torres, he said no one told him what happened. EVEN Hotels Experience | Stay at EVEN Hotels cannot be applied to the complementary product. Experience the essence of the city at one of our hotels in Madrid, Barcelona or New York. We'll guide you through the process. Guests submit their subscores and their overall scores independently theres no direct link between them. I can't tell you the number of emails I have sent inquiring about important details for my clients arriving inn a few days. She is the contract person for Iberostar and never once will return my calls or emails. Service is 5*. Metalurgiv Prospekt 40, Kryvyi Rih, 50027, Ukraine. Russell and Belinda Gilmore However irrespective of the cause the hotel has a duty of care to ensure the floors are safe for guests. Customer Service Agent (Current Employee) - Doral, FL - August 31, 2021 Indeed Featured review Stressful. Keep moving your way at EVEN Hotels with in-room fitness equipment. Would you like to view prices and pay in your currency? We went to the room to find it was also 81 degrees and steamy. Iberostar The Club memberships offer additional luxury on top of the many luxurious experiences offered by their world . Regret working here. In front my face he expressed concern and sympathy; but then behind close doors told his manager that I shouldn't get a full refund. Device and Usage Information. We chose one of your superior rooms on a half board basis for 11 nights. Secondly when my Husband reported the incident to reception at approximately 07:35 am and requested the urgent attendance of a doctor, not a single member of staff came to investigate or inquire as to the nature of the injury I had sustained. In November 2016 my husband and purchased a membership to "The Club" at the Iberostar Playa Pariso Maya. Consider us your Pennsylvania pick-me-up, where youll find a unique balance of productive spaces, fitness-focused rooms, best-in-class hotel gym, and spa-like elements that leave you feeling refreshed and reenergized. Essentially I've paid almost 6 figures to get a 10% discount for what anyone gets for free. A promotional code can only be applied to the accommodation and board part of your booking. We presented all of Me & my husband became members in 2018. The CLUB Outfitter will be the product expert while executing account servicing and other CLUB processes to include acquiring and activating new members, CLUB sales, customer experience . For more information, see the developers privacy policy. Not to worry! On arrival we checked into our hotel room to find that the room dirty and felt like a sauna, 81 degrees and humid. Pets are allowed on request. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. : +3800509071212, 205, Gorodotska Str.79015 LvivUkraineTel050 327 4665e-mail: upslviv@lviv.farlep.net, 7-B Kazantseva Street, office 26 87500 Mariupol Ukraine Tel. The lack of urgency the 23/09/2022 My wife and I have been staying at the Grand Hotel El Mirador in February for the last ten years and as such we are Horizons Infinity members. Change the currency and view prices in your preferred legal tender. Located in the heart of Atlanta's ever-growing Alpharetta suburb and in walking distance to endless possibilities, treat yourself with a visit to a variety of local restaurants and premium shopping nearby at Avalon. Submit a complaint and get your issue resolved. They were straight up lies.The prices are better on Travelocity. Quiet room. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL. Write to us at prensa@iberostar.com, or call us at +34 971 077 000. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. The liquor selection is quite good and the staff is as friendly as can be. (Remember that exchange rates change daily and your bank may charge commission). Whether you're headed to Eugene to see the Ducks play at Autzen Stadium or just seeking a getaway, we seek to fit all your travel needs. To edit a review youve already submitted, contact our Customer Service team. Find unique places to stay with local hosts in 191 countries. Due to the condition of the room, my family and I had to spend the night in the main lobby; of which, the front desk said they never saw us and no manager was called. Over work you. At the Iberostar Group we want to talk and, above all, listen to everyone who has something to say. : +380636477157 E-mail: tykhyi.volodymyr@gmail.com, 268/2, Shevchenko blvd. This review was chosen algorithmically as the most valued customer feedback. We found clear and detailed contact information for IberoStar. Our pet-friendly hotel is also the perfect place to stay with your furry friend so you can enjoy the Centennial Center Park or dog-friendly restaurants together. (066) 3137582Phone. . Only one promotional code can be applied to any one booking. If not, then I will seek legal action to try and terminate my contract. We are so disappointed. Joining Iberostar the Club means having additional service and amenities on top of the many amenities found at its world-wide resorts. One of the perks is 25% off the lowest rate on iberostar.com. Thank you, guys, I like Aurora., Fine, nothing to complain. : +380503422966 Tel./Fax: +380563753037 E-mail: depo@vega.com.ua, 18A, Lenina Avenue 68600 Izmail Ukraine Tel./Fax: +380484161251 Mob. This was not a food feeling as I had to go through my belonging to see if there was anything else missing. Our hotel is located near miles of white, sandy beaches as well as premiere shopping at The Mall at University Town Center and beautiful views at Myakka River State Park. Download Iberostar The Club App to reserve hotels and resorts around the world and connect with concierge and member services. Saturday (Closed on Sundays and bank holidays) (10:00 to 18:00), Coming Soon: Punta Cana, Dominican Republic, Iberostar Heritage Grand Mencey, Tenerife, Iberostar Selection Andaluca Playa, Cdiz, Iberostar Selection Bavaro , Coming Soon: Punta Cana, Iberostar Selection Lanzarote Park, Lanzarote, Iberostar Selection Llaut Palma, Mallorca, Iberostar Selection Marbella Coral Beach, Malaga, Iberostar Selection Playa de Muro Village, Mallorca, Iberostar Selection Rose Hall Suites, Coming Soon: Montego Bay. Calls from mobiles will be higher. We were very disappointed to discover because we are not all inclusive we do not get complimentary coffee and water in our room daily. : +380512594485(9) Tel. Our scan shows IberoStar website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information. language, whether its just a rating or contains comments as well, etc.). I was actually told that if I found a lower rate on line they would match itseriously are you kidding me what did I pay all of this money for. : +380509620506, 9A, Lubechskaya Street 14000 Chernigov Ukraine Tel./Fax: +380462604513 Mob. To do this cost me another 796 USD and half of our day. This will surely increase the credibility of your complaint. : +380332285455 Mob. Find out how we combat fake reviews. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers. : +380955629573 Mob. Two months prior we were in Cancun and stayed at the Dreams Jade Resort for about the same price. Several mixed reviews for IberoStar have been found on various review sites. I got a call from a company, Master something, I think from NY. Pleas fix this, there is so much potential. The only way to leave a review is to first make a booking. After a workout in the gym, the bar with flat-screen TV invites guests to relax with a drink. At Iberostar, we answer all of your questions, concerns or suggestions. The WORST customer service I have ever dealt with . The Club was born out of the need to offer a full experience to our most loyal guests, as well as to those visiting us for the first time.An exclusive meeting place with the possibility of membership in Mexico, Dominican Republic, Jamaica and Brazil. Alternatively, immerse yourself in the history and tradition of destinations like Montenegro.The portfolio of Iberostar Beachfront Resorts excludes Iberostars interests in Cuba. The app constantly changes language when you get logged out. Conveniently located near our nation's capital and purposefully designed to enable guests to travel while maintaining balance. This time I got much better room in the newer part of the hotel and it was pretty comfortable. The prices and benefits shown to us by Danny Vasquez and Vitaly Fergyn don't exist. Despite repeated attempts to engage the Iberostar Group they have refused to respond to any correspondence, I assume in the hope I will go away. There are more repeat guests here than most other properties. Cancellation and prepayment policies vary according to accommodations type. Horrific team. We promise you the lowest available price online, or well match it and give you five times the IHG One Rewards points, up to a 40,000-point maximum. Desired outcome: Get a discount of up to 10% off the total cost of your booking. Something went wrong please try again later. The resort is spotless and for an all inclusive, the food is top notch. They'll have to be paid for separately during your stay. To see correct prices and occupancy info, add the number and ages of children in your group to your search. I am a travel advisor and find Iberostar to be negligent in all dealings with their guests. Will get disrespected constantly. WE ARE ALWAYS HERE FOR YOU Customer service How can Iberostar's customer service help you? We also havent been able to book a trip through the app as it gets an error about date/time format when you click on the book room button. They'll have to be paid for separately during your stay. The Doctor took us in his personal car to the Clinic Les Oliviers, Boulevard 14 Janvier 2011 in Sousse. We have also vacationed at other Iberostar resorts in other countries.In November 2016 my husband and purchased a membership to "The Club" at the Iberostar Playa Pariso Maya. All rights reserved. At the Iberostar Group we want to talk and, above all, listen to everyone who has something to say. It was a great place for my driver. I want my money back for being charged 2 times. Copyright 1994- We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of IberoStar, IberoStar earns 91% level of Trustworthiness. We are so disappointed. Information for all IHG One Rewards members. Mr. Torres is a snake. Download Iberostar The Club and enjoy it on your iPhone, iPad and iPod touch.
